Last Updated: July 2026
Once your payment is successfully received, your order is confirmed and prepared for shipment. Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.
Shipping charges are calculated during checkout based on the delivery location, package dimensions, weight, and the courier service selected by the customer. The applicable shipping fee will be displayed before payment.
Estimated delivery dates are provided during checkout and may vary depending on your location and the courier partner selected. While we strive to deliver within the estimated timeframe, unexpected delays due to weather, logistics, or other unforeseen circumstances may occur.
Aurikala works with trusted logistics partners to ensure safe and timely delivery of your artwork. The courier service selected during checkout will be used to ship your order whenever available.
Once your order has been shipped, tracking information will be available in the My Orders section of your Aurikala account. You may also receive shipment updates via email.
Our courier partners may attempt delivery multiple times. If the delivery cannot be completed due to an incorrect address, recipient unavailability, or any other customer-related reason, additional shipping charges may apply for re-delivery.
We currently deliver within serviceable locations supported by our logistics partners. Delivery availability may vary depending on your postal code.
If your package appears damaged at the time of delivery, please inspect it carefully before accepting it. If you notice any damage to the artwork, contact our support team within 48 hours along with clear photographs of the package and the product.
Aurikala is not responsible for delays caused by natural disasters, strikes, government restrictions, transportation issues, or other events beyond our reasonable control.
If you have any questions regarding shipping or delivery, please contact us.
Email: support@aurikala.com
Website: www.aurikala.com