Frequently Asked Questions

Aurikala is an online marketplace where talented artists showcase and sell their original paintings. Every artwork is uploaded by independent artists and delivered safely to your doorstep.

Yes. Every painting listed on Aurikala is an original artwork created by the respective artist unless otherwise specified.

Browse the collection, select your preferred artwork and size, add it to your cart, and complete the checkout using our secure payment gateway.

We currently accept secure online payments through Razorpay, including UPI, credit cards, debit cards, net banking, and wallets.

Shipping charges are calculated automatically based on your delivery address, package dimensions, weight, and the courier partner you choose during checkout.

Yes. Once your order is shipped, you'll receive tracking details. You can also track your order anytime from the My Orders section in your Aurikala profile.

Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible. Please contact our support team if you need assistance.

If your artwork arrives damaged, contact us within 48 hours with clear photos of the package and artwork. We'll investigate and provide an appropriate resolution.

Create an account, submit your artist application, and upload the required details. After approval by our team, you'll be able to list your artworks for sale.

After an order is successfully delivered and processed, payouts are released to the artist according to Aurikala's payout policy.